Frequently Asked Questions

Before choosing a tutor or tutoring company, make sure they have the correct answers to the following ten questions.

1. What are the top five reasons that students require tutoring?
2. What are the five most important things that a tutor can do for a student?
3. Is your teaching system custom-tailored to each student?
4. What is the teacher-to-student ratio?
5. What percentage of the time is the teacher actually with the student?
6. Do you provide a free assessment?
7. Where is the teaching done?
8. Do you personally interview and train every tutor?
9. What certification, training and experience do your tutors have?
10. If I have questions or concerns, who do I deal with?

1. What are the top five reasons that students require tutoring?
   a. Defeatist attitude/lack of confidence.
   b. Sloppy work habits (doesn’t read question carefully or double check work)
   c. Doesn’t pay attention in class or take notes.
   d. Lack of discipline – Doesn’t practice homework every day.
   e. Lack of motivation – Doesn’t care.
2. What are the five most important things that a tutor can do for a student?
   a. Listen to your student.
   b. Teach your student how to teach himself.
   c. Be positive and enthusiastic.
   d. Instill confidence in your student.
   e. Make learning fun.
3. Is your teaching system custom-tailored to each student?
   Yes. We understand the many different ways that children learn and how best to adjust our teaching style to them.
4. What is the teacher-to-student ratio?
   Our teacher-to-student ratio is always one-to-one. We have found one-to-one teaching to be much more effective than shared teachers.
5. What percentage of the time is the teacher actually with the student?
   Our teachers are with their students virtually 100% of the time during their sessions.
6. Do you provide an assessment?
   Yes. If requested we will gladly administer and interpret an assessment test at no charge.
7. Where is the teaching done?
   All teaching is done in your own home. This is most convenient for children and parents, and allows for fewer distractions.
8. Do you personally interview and train every tutor?
   Yes. We have a strict recruitment process, and only one in ten tutors are good enough to work on our team.
9. What certification, training and experience do your tutors have?
   Most of our tutors are university or college graduates or students, some with Masters or PhD degrees in their respective fields. They are all experienced and have fulfilled all requirements to become tutors.

10. If I have questions or concerns, who do I deal with?
    Our dedication to customer service is absolute. If you have a question or concern that cannot be answered by your tutor, you will receive a call, usually within the same day, by a senior employee of our company.